That flight booking headache

The saga that is booking our flights continues today.

* * * * *
Time spent on the phone with Delta: 1.5+ hrs.
Time spent tweeting with a Delta representative: 1 hr.
Number of customer representatives dealt with: 5

* * * * *
I usually wait past midnight to search and book flights.

Since we travel with Zack often, I knew the process – two calls to Delta: first, check if there’s space for him in-cabin on the flights I wanted; and second, if yes, book and call again so they know he’s coming along for the ride. The first call yielded a lovely “yes”, so I happily booked Premium Select seats.

In the second call, I was told to downgrade from Premium Select to Main Cabin because the Premium Select section isn’t pet-friendly, which I wasn’t told when I called them before booking.

The manager pretty much blamed me for not knowing any better and asked if I checked their restrictions. I said yes; no mention of pets NOT allowed in Premium Select (Premium Select is not Business Class, FYI). Told I was wrong. Told her to check their website. She advised to cancel and rebook, then offered a $75 voucher for all my troubles.

Today, I tweeted/DMd with them. Rep insisted I booked Delta One seats with flatbeds, so why did I cancel such a good deal? I gave him my canceled flight details. Nowhere did it say I booked Delta One. Not sure where he got that from.

I was also told that there’s insufficient space, so pets aren’t allowed in First Class, Delta One and Premium Select. What happened to the legroom that’s supposed to be “up to 8″ more”?

RESULT: After all that, I’m supposed to call Delta directly to book flights.

To folks flying Delta, keep your Twitter account handy. They’re easier to contact that way. If you’re flying with your pet in-cabin, you can only choose Delta Comfort+ seats and Main Cabin.

The lengths I’d go for Zack! 🤣 Oh, and we still don’t have flights booked.

Christmas is nigh!

We just got back from the city to see this year’s Christmas tree at Rockefeller Center.

Rockefeller Center tree 2017

I was adamant that we’d see the tree this year. It’s not a yearly holiday tradition for us because it gets pretty crowded in the plaza, but this year, I was determined. Thank goodness you can view it till 11:30PM.

The first time we watched the tree lighting was back in 1999. We were there for hours. The crowd kept jostling and jostling, yet it was so much fun when the tree got lit. The crowd whooped and hollered like crazy. Oh, Britney Spears and NSYNC performed that year too.

I just have to say, New York really does Christmas oh so well.

 

From Drab to Delightful: The Master Bathroom Reveal

What did we end up doing to our master bathroom?

  1. Painted the walls gray, True Value’s Dove Gray.
  2. Painted the ceiling, trim and baseboard white.
  3. Stained the bathroom cabinet with gel stain, General Finishes Java Gel Stain and a topcoat.
  4. Replaced the sink faucet. (You can read about it here.)
  5. Converted the old Delta shower fixture to a newer Delta model.
  6. Changed the brass light fixtures and replaced with the brushed nickel fixture Vallhall from Ikea.
  7. Changed the brass handles to brushed nickel.

The yellow towels and the shower curtain all came from Target.

So this is how our master bathroom ended up looking!

Abitang-14SouthU20 (13 of 26)Abitang-14SouthU20 (14 of 26)

Not bad if I say so myself.

What do you think?

The arrogance of claiming you know someone

Nothing grates on my nerves more than people who claim they know someone. I don’t mean know as in, “oh yeah, I know him. I’ve met him.” I’m talking about that sort of knowing that someone claims they can predict others’ behaviors, and pinpoint their reasons and motivations for doing what they do.

Now, why does it bother me when a person claims they know someone that way?

Here’s why: You can’t say you know someone fully because let’s face it, most people are still figuring out themselves. If they don’t know themselves yet, how could you possibly know them?

People change. Whoever they were in the past, they probably changed through the years. Who they are now is not necessarily the same person they were five years…or even a year ago.

You know someone based on what they share with you. If you haven’t been in touch, then you’d have missed the in-between – what shaped them into the person they are now. Knowing someone doesn’t depend on how long or how short you’ve known them. It depends on whether or not they open themselves to you and let you in. Maybe they’ve only shared crumbs of who they are. If that’s the case, then you’re not even seeing the big picture.

So do we ever really know someone? I don’t think so. What we learn about others is what they allow us to learn about them. We can’t know more than what they’ll allow.

What’s more important is to know yourself fully. Whether you like it or not, someone out there is claiming they know you better than you know yourself. It’s better for you to claim your own story than for others to create your story for you.

Don’t be a knock-off

I’m a big fan of originality. So many people nowadays simply jump on the bandwagon without thinking whether or not something’s right for them. While there are so few hobbies that can be deemed original now, what you choose as your hobby is what makes you original. Not everyone knits, scrapbooks, geocaches and juggles, but if that’s something you love enough to have as your hobbies, then it’s the sum of your choices that makes you unique.

The concept of originality has been plaguing my mind ever since I learned that my sister’s old friend claims she’s a foodie and a traveler, but neither enjoys food nor travels.

WHAT IS UP WITH THAT?

Then I realized that she’s all that because that’s how most people are nowadays. Heck, even I describe myself that way. So even if her reality doesn’t match the self-identity, she stands firm in the belief that she is a foodie and a traveler.

That’s why it makes me sad when I go on Facebook and see people being copycats to everyone else.  You have to find out what makes you tick. What calls out to you? What moves you?

From Drab to Delightful: Updating the Kitchen

I love to cook and bake, which means our kitchen really sees major action on a daily basis.

But we haven’t done much to the kitchen itself ever since we moved here in 2003. I painted the walls last year from white to green. Through the years, we replaced our white appliances to stainless steel. In 2007, hubby changed the floor from vinyl to laminate.

Here’s the before picture of our kitchen. If you’re wondering about the missing door and drawer, I took it off and tried degreasing it.

Our kitchen had a laminate countertop with builder-grade cabinets that had brass handles. The cabinets now have dents, dings and scratches. The edge of the cabinet in the picture below is a souvenir from our little dog’s puppy days. Yep, he used that edge when he was teething! Even if we bought him teething toys, he still went back to that part.

Our sink and faucet also needed help. The laminate countertop was stained from years of use. We’re not the slovenly sort, but time really does takes its toll on a house.

This year, it was time to refresh our kitchen. We got quotes from Home Depot and Lowe’s, but who knew countertop installation takes forever? Thank goodness we were referred to a handyman who installed our new laminate countertop within two days after we met him. He also changed the sink and faucet.

As for the cabinets, I planned to paint them myself with the tools I bought (see post here). With 12 cabinet doors and 7 drawers, plus the degreasing, sanding, priming and painting, I estimated a week or two to get it done. The handyman said he’ll do all that in two days. We said yes. He was true to his word.

As a final touch, we added backsplash. Peel and stick backsplash, that is. Worth a pretty penny. I kept reading about Smart Tiles online. When I showed it to hubby, he liked how it looked. I considered this and this, only to realize that with green walls, something greenish in the tile would look consistent. Muretto Eco fit the bill. Even better, it was on sale for $3.55 per sheet!

Hubby installing the Smart Tiles. It was really an awesome find.

Here’s how our kitchen looks like now – the after picture.

There you have it! We rejuvenated the vibe of our kitchen. What used to be blah boring now looks modernized.

From this. . .

 . . . to this!

I love it!

I love how changes like paint, a new countertop, sink, faucet coupled with peel and stick tiles made such a gorgeous difference.

What do you think of this home update?

From Drab to Delightful: Spray-painting the Door Hinges

We have these brass door hinges all over the house.

Originally, we thought of buying new ones. Then we realized that we need about 30. Instead of spending money on hinges, we decided to replace only the rusty ones. For the ones that look salvageable, we got this:

We couldn’t find brushed nickel, so we hoped satin nickel would do. Tonight, hubby spray-painted the first batch of hinges.

It looks pretty good, doesn’t it? Yay for spray-painting!